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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nyeisha Kyle

September 5, 2024

5  out of  5
rating by Nyeisha Kyle
"Chase was very friendly and helpful really enjoyed his professionalism"
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Colton Little

September 4, 2024

5  out of  5
rating by Colton Little
"I spoke with Chase and he was very professional and patient. He kept up with me while dealing with some final issues with my previous insurece company. He also informed me of more optional policies I may opt into in the future."
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Jasmine Norfleet

September 3, 2024

5  out of  5
rating by Jasmine Norfleet
"Chase is so awesome. He walks you through everything. Go out his way to make sure you get great deals, and know how to hold a conversation so it won’t be awkward. Really great customer service definitely gained a customer."
We responded:
"Jasmine, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - John"
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Luis Molina

September 3, 2024

5  out of  5
rating by Luis Molina
"John was really helpful he gave me the best customer service ever and was really helpful he gave me different options and explained everything really good and helped me out a lot 10 out of 10"
We responded:
"Luis, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - John"
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Amber Boyd

August 30, 2024

5  out of  5
rating by Amber Boyd
"Was looking to establish car insurance and Chase did an amazing job with walking me through the process and educating me on each policy and the benefits. He really did take his time with working through which plan was best for me and my family!"
We responded:
"Amber, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - John"
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Barbara Purnell

August 30, 2024

5  out of  5
rating by Barbara Purnell
"Great service,great guy...he was highly recommended by many and now by me. Thank you Chase you are awesome."
We responded:
"Barbara, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - John"
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dalton hicks

August 29, 2024

5  out of  5
rating by dalton hicks
"Chase is the man, he made it feel like he cared I told him I had troubles with the payments before there were more than I was used to. He worked his magic and gave me a new rate added a vehicle to my policy and it was almost half of the previous rate! Thanks Chase! May have to send you a gift basket!!"
We responded:
"Dalton, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - John"
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gdogg perry

August 28, 2024

5  out of  5
rating by gdogg perry
"Chase was very professional and patient. He gave me the best discount available."
We responded:
"Hello, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - John "
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Qashonda Belfield

August 26, 2024

5  out of  5
rating by Qashonda Belfield
"Chaseten Martin was amazing and fast!."
We responded:
"We love seeing great feedback like this, Qashonda! Thank you for leaving this for Chasten, he is a great part of the #JohnGrimesStateFarm team! -John "
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Shaheed Ahmad

August 24, 2024

5  out of  5
rating by Shaheed Ahmad
"I was in need of coverage been searching for a great deal to no avail i came across john Grimes agency and talked with chase who got me the best deal ever his professionalism was key to my acceptance of the deal his knowledge of the steps prior to and after pertaining to insurance was impressive i look forward to a grand relationship with this agency and would recommend anyone in need of any of the services they provide to give them a call and i almost forgot it didn’t take all day 20 minutes we were done thank you chase you were a God send"
We responded:
"Hello, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - John"
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April Harris

August 23, 2024

5  out of  5
rating by April Harris
"Chase called and welcomed me to State Farm and also offered me cheaper coverage for my vehicles. Was very helpful and kind"
We responded:
"April, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - John"
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nika monae

August 23, 2024

5  out of  5
rating by nika monae
"I had the pleasure of working with Dania to get a car added to my insurance she made the process very smooth and she is always so helpful even little additions that needed to be done she didn’t mind doing them for me I really appreciate her and the whole State Farm family they are all so helpful if you are looking for insurance they are definitely the way to go!!!!!"
We responded:
"Thank you for the great 5-star review, Nika! I am so glad that Chase was able to ensure you got the best coverage possible while also saving you money on your auto insurance. If you ever need anything, Chase or anyone on the team will be gladly able to assist. -John "
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Leslie Acree

August 23, 2024

5  out of  5
rating by Leslie Acree
"Samantha Harris was very helpful and answered all of my questions in a timely manner. She was able to secure insurance for our new home quickly and affordable."
We responded:
"Leslie, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - John"
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Lisa Lynch

August 20, 2024

5  out of  5
rating by Lisa Lynch
"Chase was so helpful and professional. Not like most who rush you and try to talk you into what they want instead of listening to what you want. He was patient with me and helped my daughter and I get policies effective right then. Even gave me some recommendations for my daughter being a 1 yr driver. I would recommend Chase to everyone who's looking for insurance needs."
We responded:
"Lisa, everyone is welcome into our State Farm family. I’m so happy to see we have connected with you in a positive way. - John"
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Rachel Clayton

August 20, 2024

5  out of  5
rating by Rachel Clayton
"Chase was very informative and helpful made the process very easy and effortless!!! Chase was a pleasure and awesome!"
We responded:
"Thank you for leaving this 5-star review for us, Rachel! I am so glad that Chase made the Insurance process easy and effortless! We appreciate you choosing us for your State Farm Insurance needs. -John "
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Rodana Bonner

August 20, 2024

5  out of  5
rating by Rodana Bonner
"Chase helped me find the perfect policy and his timing could not have been any better! I’m so happy I was referred to State Farm"
We responded:
"Rodana, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - John"
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Olivia Pierce

August 19, 2024

5  out of  5
rating by Olivia Pierce
"Please call and get chase to set up your insurance he’s the absolute best and listens !"
We responded:
"Olivia, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - John"
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Andrea Morris

August 16, 2024

5  out of  5
rating by Andrea Morris
"Great experience with Chase Martin- efficient and helpful!"
We responded:
"Andrea, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - John"
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Kayla Johnson

July 30, 2024

5  out of  5
rating by Kayla Johnson
"Chase reached out to me and helped handle everything with my insurance and even helped get me the lowest and best rates possible! He even helped lower my payments ! Chase is always so friendly and outgoing and really makes my experience great and less for me to worry about. I’m a full time customer service manager so speaking with Chase, he really has great attributes and is great with customer service. Thanks Chase 😊"
We responded:
"Kayla, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - John"
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Jeffrey Duncan

July 26, 2024

5  out of  5
rating by Jeffrey Duncan
"Chase was very helpful and informative! He seemed like he cared about his job and made sure I was heard. He connected personally with me rather than asking questions and just getting answers. We were actually able to talk and have conversations as we were filling all the information out. It was a really great experience and would definitely recommend this office and chase to anyone seeking for insurance!"
We responded:
"Jeffrey, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - John"
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Dominicke Williams

July 26, 2024

5  out of  5
rating by Dominicke Williams
"I have head a great experience with State Farm. Chase was great with getting me discounts and it was a fast process. I would recommend State Farm if you are looking for discounts and low insurance payments"
We responded:
"Hello, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - John"
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Erik Don Perignon

July 26, 2024

5  out of  5
rating by Erik Don Perignon
"My experience with Chase at State Farm was great. He was direct and straight to the point. He also helped me to save on insurance and I would definitely recommend if you are looking for a low quote"
We responded:
"Erik, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - John"
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Godisreal2022

July 25, 2024

5  out of  5
rating by Godisreal2022
"Chase was so nice , very cool , smooth , very helpful, so polite, he was upfront. The cheapest around thanks chase"
We responded:
"Hello, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - John"
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Steve Porter

July 25, 2024

5  out of  5
rating by Steve Porter
"Spoke with Chaseten Martin today to set up home and auto policies and he was great. Very knowledgeable and extremely helpful. Would not hesitate to recommend to anyone"
We responded:
"Steve, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - John"
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Sheida Daniel

July 24, 2024

5  out of  5
rating by Sheida Daniel
"Thank you Chaseten Martin for all your help. Chaseten help me find a very good rate for insurance for a very good price. Thank you"
We responded:
"Sheida, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - John "