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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liwen Lin

Liwen Lin

January 4, 2025

5  out of  5
rating by Liwen Lin
"Dania is so good. Very patient and polite. response very fast. As we are not native speaker, she slow down her speaking speed to help us go through everything smoothly. Highly recommend."
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Fran Werts

January 2, 2025

5  out of  5
rating by Fran Werts
"Brittaney did exemplary work again, this time setting up life insurance to go with my home and auto insurance. John's folks have always been efficient, effective, courteous, and kind."
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April Powell

December 31, 2024

5  out of  5
rating by April Powell
"My name is calvin and just wanted to say that Chase from State Farm in Roanoke Rapids provided some of the best assistance anyone could offer thanks again Chase 👍"
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Jaqurius Jackson

December 18, 2024

5  out of  5
rating by Jaqurius Jackson
"I had an excellent experience working with Chase at State Farm. He went above and beyond to help me get my imported car insured quickly and without any hassle. Chase was knowledgeable, professional, and made the entire process seamless. I highly recommend reaching out to him for any of your insurance needs!"
We responded:
"Jaqurius, thank you for sharing your positive experience! I’m thrilled to hear that Chase was able to assist you so effectively. His dedication to providing excellent service and ensuring a smooth process is exactly what we aim for at State Farm. I’ll be sure to pass along your kind words to him. We truly appreciate your recommendation, and we’re here for any future insurance needs you may have! - John"
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Tony Crosby

December 10, 2024

5  out of  5
rating by Tony Crosby
"Dania jumped right on my coverage paperwork. I'm all set and couldn't be happier. Thanks Dania! My new to me car is now insured!"
We responded:
"Tony, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - John"
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Victor Ochoa

December 9, 2024

5  out of  5
rating by Victor Ochoa
"Fui atendido por el agente Diana una excelente persona y me ayudo todo el tiempo con lo que necesitaba gracias Diana es una suerte para tu compañía tener miembros como tu"
We responded:
"Hola, sepa que mi equipo y yo siempre estaremos aquí para ayudarlo con sus necesidades de seguro. Gracias. - John "
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Donna

December 7, 2024

5  out of  5
rating by Donna
"Dania was a breath of fresh air. She was very knowledgeable, friendly, and efficient. I highly recommend this location, John Grimes - State Farm Insurance."
We responded:
"Donna, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - John"
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Asolovan

December 5, 2024

5  out of  5
rating by Asolovan
"I was worried about getting my insurance back on my vehicle because bill are high and money is tight but chase got me through it and was very polite and helpful with everything, I would recommend him any day."
We responded:
"Asolovan, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - John"
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Kirsten

December 4, 2024

5  out of  5
rating by Kirsten
"12/10 experience with this agency! Dania was beyond a pleasure to speak with in helping me get my insurance transferred over. The process was easy and she went above and beyond to get everything settled and at a wonderful rate. Highly recommend considering this agency as it’s obvious they’ll take great care."
We responded:
"Kirsten, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - John"
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tonie Vanity

December 3, 2024

5  out of  5
rating by tonie Vanity
"I had to come back and also talk about Dania is like I met a friend she so awesome we speak like we known each other for years so patient so grateful so loving and caring!!!!!!!! I love these girls Britney has been a joy and so easy going and extends her help I believe I made a great decision choosing State Farm and I definitely I’m happy with my Rep #DANIAFROMSTATEFARM!!#BRITANEYFROMSTATEFARM!!!!"
We responded:
"We appreciate the great feedback, Tonie! I am so glad that Brittaney was able to help you with all your insurance needs while making the switch to State Farm a smooth one. So happy to have you join us! -John "
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Nakita Jefferson

December 2, 2024

5  out of  5
rating by Nakita Jefferson
"I appreciate everything Chase has done for me today very happy customer.."
We responded:
"Nakita, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - John "
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Concepcion Fernandez

December 2, 2024

5  out of  5
rating by Concepcion Fernandez
"Chase was very informative he was very professional and pleasant to work with Happy Holidays ♥️"
We responded:
"Hello, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - John"
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Wesley Pepper

November 27, 2024

5  out of  5
rating by Wesley Pepper
"Very helpful and great customer service. 100% would recommend to other people"
We responded:
"Wesley, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - John"
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Windell Demery

November 26, 2024

5  out of  5
rating by Windell Demery
"John Grimes State Farm is the best. Chase Martin really took his time to explain things thoroughly so I could understand. I highly recommend them to anyone. They really care about their customers"
We responded:
"Windell, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - John"
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Melly Mel

November 21, 2024

5  out of  5
rating by Melly Mel
"Chase was very helpful & amazing with explaining some great discounts & programs to be enrolled in."
We responded:
"Melly, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - John"
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April Clary

November 19, 2024

5  out of  5
rating by April Clary
"Chase was super helpful in getting the coverage I needed. He was able to add more protection and renters insurance, saving me money each month. I highly recommend working with Chase."
We responded:
"April, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - John"
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Jean Newsome

November 19, 2024

5  out of  5
rating by Jean Newsome
"Chase was extremely knowledgeable and helpful with our insurance needs. He took time to offer options and explained everything. In the end we got outstanding coverage for a great price."
We responded:
"Jean, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - John"
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Tawana Arrington

November 14, 2024

5  out of  5
rating by Tawana Arrington
"I am so grateful to Chase for helping me with great auto insurance and pricing. He was very professional and respectful. I appreciate all that you all do. Thank you!!"
We responded:
"Tawana, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - John"
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Vickie Brooks

November 9, 2024

5  out of  5
rating by Vickie Brooks
"Chase us always a pleasure to talk to. He always looks for the best plan options,and I truly appreciate that. I like the way he always keep in touch when the rates changes. He is very informed. Thanks Chase for all you do"
We responded:
"Vickie, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - John"
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Tina Harding

November 8, 2024

5  out of  5
rating by Tina Harding
"Chase is amazing got me a lower quote and I finally was able to switch to State Farm so great he’s been so helpful and reached out to me to every step of the way !thanks for being so awesome chase!!!!"
We responded:
"Tina, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - John"
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Dorene Rooks

November 6, 2024

5  out of  5
rating by Dorene Rooks
"Chase helped me bundle my home and auto. He explained everything to me and very professional. I love my State Farm family. Thanks Chase for saving me money🥰🥰🥰"
We responded:
"Dorene, thank you for taking a moment to express your satisfaction with our State Farm Agency! I'm so happy to hear that Chase took such great care of you. My team and I are always here to serve you and your insurance needs! - John "
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Jordan Booth

November 5, 2024

5  out of  5
rating by Jordan Booth
"Let me tell everyone something this State Farm office is the most professional and warm welcoming insurance company I have ever dealt with, chase is the man with the most absolute plan as he built a full package at an amazing price in a blink of an eye. If you need at great rate and awesome insurance please call chase."
We responded:
"Jordan, thank you so much for your wonderful feedback! I am thrilled to hear that Chase has made your experience with us so positive. He truly goes above and beyond for our customers, and it’s fantastic to know that you appreciate his support. We’re grateful to have you as part of our State Farm family, and if you ever need anything, don’t hesitate to reach out! - John "
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Kimeriyah Daye

November 1, 2024

5  out of  5
rating by Kimeriyah Daye
"Thanks a lot Chase for helping me get back with you guys 😁 I definitely missed y’all! You always there to help!! T. Flythe"
We responded:
"Thank you so much for sharing your positive experience with us! We appreciate you and your business. We look forward to serving you for years to come! - John "
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JC

October 30, 2024

5  out of  5
rating by JC
"He was Very friendly an informative an made me feel like a family member instead of a customer thank you Chase"
We responded:
"JC, thank you so much for taking the time to leave a positive review! Your experience with our team is exactly what we strive for. We appreciate you and your business. - John"
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Daniel Kester

October 23, 2024

5  out of  5
rating by Daniel Kester
"Chase did a great job he lowered my insurance bill while increasing my coverage"
We responded:
"Daniel, Thank you for your kind review! - John"