State Farm® Insurance Agent John Grimes

"Samantha was super helpful, friendly and made my transition to State Farm seamless. Thank you Samantha and State Farm"

"Ashley Newsome went above and beyond throughout the entire process when I was shopping for a new auto insurance policy.

Instead of just selling me a policy, she took the time to investigate an issue with my driving record that was causing my premium to be much higher than it should have been. She didn’t simply rely on the computer’s initial result. She reviewed my documentation, spoke with her manager, and advocated for me, which ended up saving me a significant amount of money.

She was professional, responsive, and genuinely cared about getting it right instead of taking the easy route. That’s exactly the kind of agent I want to continue working with.

I highly recommend Ashley to anyone looking for an agent who truly puts her clients first over just making a sale and doing the minimum. Thank you!!"

"Samantha and Ashley were absolutely great to work with. They took their time and explained everything to me and overall it was the easiest insurance I have ever bought. I would reccomend them to anyone I know."

"I walked in and had a issue with my insurance and I didn’t think the issue could be resolved at such a timely manner because of the time I walked in and closing time, not only did I walk out at a timely manner but I also got the issue resolved as well… Brittney is the name of the nice young lady who did a phenomenal job helping me and the staff is really nice they made me feel like family and right at home…. Very professional ‼️"

"Samantha with John grimes State Farm has saved the day for auto coverage at it’s best with awesome savings everything I need at a price I could not find anywhere else highly recommend. Thanks State Farm"

"Samantha did a great job helping me."

"Ashley Newsome is awesome! She was warm hearted and made me feel like family within the first minute. She handled my complex insurance needs with finesse, giving me a fair quote quickly. After 19 years with another insurance company, I'm ready to spend the next 19 will AllState."

"Great service.found just what I was looking for.ashly was very good to find In minutes what took others days.thank you"

"Best of the best they are so nice and will help you in any way possible"

"I called looking for assistance with my homeowners policy after being dropped because of my dog. I got Samantha who was knowledgeable and so kind and understanding. She was amazing and made me feel actually like she cared about my situation. It is really true when they say that sometimes it’s not the company but the people who get your business because Samantha did that for me!"

"I am someone who gets overwhelmed with insurance, but Ashley was extremely helpful and made the process so smooth. She was kind enough to take my phone call 10 minutes before they closed which is very much appreciated. She was so knowledgeable, and I would highly recommend this insurance agency."

"Samantha was very helpful with everything!She followed up with me when I asked and answered all of my questions asked."

"Your account manager, Ashley Newsome, has done an excellent job of helping me get coverage on my home and my cars! Thank you so much!!"

"Samantha was very knowledgeable and passionate about insurance. I was able to increase my coverage at a lower rate to better protect my family."

"Samantha was wonderful in helping me change over my insurance! She was very helpful! I am saving so much with her! I would encourage everyone to give her a call!"

"Called State Farm today and had a pleasure of speaking with Samantha she did a great job with finding the cheapest rates for me as well as giving great customer service throughout our call it didn’t take but a few minutes and I was all set. Good job Samantha you rock !!"

"⭐⭐⭐⭐⭐

Samantha was absolutely amazing to work with! She took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free. Most importantly, she was able to save me money on my insurance premium while still putting together the best bundle and discounts available for my needs.

I never felt rushed or pressured—she genuinely cared about helping me get the best value and coverage. Her professionalism, knowledge, and excellent customer service really stood out. If you’re looking for someone who will go the extra mile, I highly recommend working with Samantha. Thank you again for all your help!"

"Chaseten gave me exceptional service! I am very happy with the insurance plan I received. I would recommend anyone looking for a customer service that will go above and beyond to give Chaseten a call at State Farm in Roanoke Rapids, NC."

"Samantha was very helpful with me picking out a life insurance plan to fit the needs of my family. Being able to handle everything through text messaging and emails so i didnt need to take time off work during this busy season for me was a plus and my requests were made. John Grimes State Farm has always been nice and polite anytime i need to give them a call."

"I just wanted to Thank both Ashley Newsome and Brittany at State Farm who recently handled my new Homeowners Policy setup. Both women were professional and had answers at the ready for my list of questions. Greatly appreciate their help!
Sincerely,
Mary Knight"

"Hi I just wanted to say that Ashley was such a help with getting my needs taking care of and was so patient with me!! Thank you again Ashley for all your hard work🤍🤍"

"A big shout out for Rachel at State Farm Insurance for all her help with the transition to cancel my Home Insurance. Here in Roanoke rapids and setting me up at my new home in Virginia Beach, Virginia. She made it very easy and explained everything to me. So thumbs up to rachel 👏"

"Samantha did a fantastic job helping me with my policy inquiries. She welcomed me to the area and answered all my questions with a delightful and intelligent wealth of knowledge."

"Samantha is great to work with. She helped us with a mutual customer. She was professional and attentive to detail. We highly recommend"

"I have an absolute great experience dealing with State Farm. I have been dealing with Ashley Newsome she has been fantastic to work with and extremely helpful. We have decided to switch 2 vehicles and our homeowners insurance over two State Farm .

Ray Myatt and Patricia Holmes"