State Farm® Insurance Agent John Grimes

"Ashley were very informative and patient. She made sure to explain every detail of policy we purchased"

"Colby made getting my new car insurance policy so easy. I truly appreciate his help, patience, and great customer service!"

"Samantha was amazing to work with. She walked me through purchasing homeowners insurance and car insurance. She took her time to explain my options as she walked me through the process. She was professional and made the process easy! 10 out of 10 experience!"

"I had the pleasure of recieving service from Samantha. From the moment she greeted me, I sensed her energy of wanting to help, not everyone you get that from in a place of business. She narrowed everything down to being exceptional. She was very nice and professional and took her time and managed to get me a great rate for all 3 vehicles that made me switched to State farm. I highly recommend her!!"

"Very polite.respectful and professional. No wait time."

"⭐⭐⭐⭐⭐

My husband and I had a wonderful experience. Everyone on the team is so friendly and welcoming. The moment you walk in, you can feel the warmth and positive vibes. Brittney provided us with excellent service from start to finish. She took the time to explain everything clearly, answered all of our questions, and helped us find a more affordable option that worked well for us.

What really stood out was how friendly, patient, and welcoming she was. Since we are new to the area, she also shared helpful information and recommendations that made us feel much more comfortable getting settled.

We truly appreciate the time and care she put into helping us. Excellent customer service and a great experience overall. We highly recommend this company and especially Brittany ❤️"

"Great prices and the best customer service! I’m so happy that I made the change for all of our vehicles!"

"Samatha was very friendly and knowledgeable helped me save money and get extra protection."

"Very pleasant,professional n patient thank u Ashley"

"Wanted to say Samantha was a pleasure to
Talk with and gave me a great quote on my auto insurance policy if I could give ten stars I would thanks Samantha for being kind and helpful"

"Efficient and helpful staff"

"I was really satisfied with my quote Samantha was very helpful and friendly"

"Samantha was very helpful and answered all my questions and made sure i understood everything we discussed."

"Ashley is a very friendly and accommodating insurance agent. I was exploring a new policy and she not only found a less expensive one but got us a low deductible which is good in case of emergency! She save me also on ny auto policy!"

"I was helped with everything I needed. Every question was answered without hesitation."

"Ashley did a great job with assisting me with my auto policy"

"She answer all my questions and gave me a great price on my insurance way cheaper than the company I've been with for 5 years my buddy had told me about them that's how I got the insurance with them and she is great to talk too"

"I had the best experience today with Samantha switching my insurance! She saved me $40 a month **and** added coverage I didn't have before.

I actually started the process of switching insurance a few months ago and never finished because I got overwhelmed and, well... life is busy! They called me today, and within just a few minutes I had new, LOWER insurance.

They even have someone there who will call my old insurance company with me to make sure everything lines up and gets switched over correctly. I cannot put into words how helpful that is. I'm juggling a million things in my own life, and they made what I had been putting off for months feel like the easiest transition ever.

Thank you so much, Samantha!!"

"Samantha was exceptional 👏 She is very friendly and informative. She addressed all my concerns and gave me options. My mother Linda Goode has been a loyal customer for over 20 years. She loves this company and now I see why. Thank you State Farm for going above and beyond for you customers."

"I called to get home insurance and spoke with Samantha who was super helpful and patient providing great customer service."

"I appreciate everything that Samantha did for me today, I recommend her to anyone! She was very kind and supportive."

"Samantha has offered the best customer service yet, I’m very impressed with her knowledge of the business"

"Ashley Newsome was amazing to work with!! I called inquiring on car and home insurance due to the recent passing of my mother. My parents had insurance with another local company, but I knew that I wanted to change over to State Farm as I’ve had insurance in Virginia with another State Farm agent for almost 40 years. I wasn’t sure how the insurance coverage would work with me living in Virginia, but wanting coverage on the cars and home in North Carolina. Ashley listened to my needs, questions and concerns and immediately said she could help and got me quotes within a few hours to review. We discussed a few follow-up items I had questions on.

Once we finalized everything with the quotes, I advised Ashley that my husband and I were coming back to NC for a few weeks and setup an appointment to meet in person. The day of the appointment we were in the area and finished up another meeting early. I called to see if Ashley could meet an hour sooner and she said “absolutely, come on in now.” She had all the details and paperwork ready to review and sign off on.

I can’t give enough praise to Ashley for making the process so smooth and seamless. Our plan is to move back to NC within the next year, and I will be reaching out to Ashley at that time to help with the insurance transition from VA to NC. Thanks so much Ashley!!"

"Samantha was super helpful, friendly and made my transition to State Farm seamless. Thank you Samantha and State Farm"

"Ashley Newsome went above and beyond throughout the entire process when I was shopping for a new auto insurance policy.

Instead of just selling me a policy, she took the time to investigate an issue with my driving record that was causing my premium to be much higher than it should have been. She didn’t simply rely on the computer’s initial result. She reviewed my documentation, spoke with her manager, and advocated for me, which ended up saving me a significant amount of money.

She was professional, responsive, and genuinely cared about getting it right instead of taking the easy route. That’s exactly the kind of agent I want to continue working with.

I highly recommend Ashley to anyone looking for an agent who truly puts her clients first over just making a sale and doing the minimum. Thank you!!"