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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ren Abernathy

Ren Abernathy

April 6, 2026

5  out of  5
rating by Ren Abernathy
"Good evening. I had to stop in and mention that I just started a policy with John Grimes. I spoke with Colby and he was so nice and helpful. He made sure I was covered in every way possible with auto , renters and life insurance policies and still kept my monthly payment below everyone else. I really enjoyed speaking to Colby.The phone call was nothing like what it usually is. I felt like I was talking to a friend and just taking care of simple stuff. I highly recommend this agent!!"
We responded:
"Ren, thank you for taking the time to share your experience! We’re glad Colby was able to make the process easy, and it's great to hear the conversation felt natural and enjoyable. We truly appreciate your recommendation! - John "
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Renee Johnson

April 6, 2026

5  out of  5
rating by Renee Johnson
"Samantha reached out to go over my insurance renewal and suggested some updates to make sure I have exactly what I need. She was super friendly and easy to talk to. The information she provided was really helpful and made it easier for me to make an informed decision. Thank you Samantha and enjoy your cruise!"
We responded:
"Renee, thank you for sharing your experience! Samantha is glad she could help review your renewal and provide clear, helpful information. We appreciate your kind words and are happy to hear the process was easy and informative. - John "
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Daniel Soto

April 4, 2026

5  out of  5
rating by Daniel Soto
"Samantha's customer service was amazing!"
We responded:
"Daniel, your feedback is greatly appreciated. Thank you! - John "
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Alex Lenzmeier

April 2, 2026

5  out of  5
rating by Alex Lenzmeier
"Samantha was so good to work with! Really appreciate the great customer service."
We responded:
"Alex, we appreciate you taking the time to share your thoughts! - John "
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Mekelia Allen

March 23, 2026

5  out of  5
rating by Mekelia Allen
"I had the best customer service support from Samatha she was great with answering all my questions she made sure I understood everything she was 10/10 couldn’t ask for better help"
We responded:
"Mekelia, thank you for sharing! We’re thrilled to hear Samantha provided such thorough support! - John "
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seble fantahune

March 17, 2026

5  out of  5
rating by seble fantahune
"Ashley Newsome, an insurance agent at state farm, provided absolutely outstanding service! She was incredibly patient, very knowledgeable, and genuinely eager to help every step of the way. She took the time to answer all my questions and made the entire process smooth and stress-free. It’s rare to come across someone so dedicated to helping customers. Thank you so much for your excellent support—I truly appreciate it! —Seb"
We responded:
"Thank you so much for sharing your experience, Seble! We truly appreciate you trusting us with your insurance needs! - John "
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Charles Epps

March 10, 2026

5  out of  5
rating by Charles Epps
"Ashely Great service highly recommend"
We responded:
"Thank you for leaving this 5-star review for our office, Charles! We appreciate you choosing us for your State Farm Insurance needs. -John "
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david hargrave

March 10, 2026

5  out of  5
rating by david hargrave
"Called for a quote and Samantha explained everything in a great way plus saved me some money!"
We responded:
"David, thank you for sharing your experience! - John "
Profile photo of Frederick Morrison

Frederick Morrison

March 3, 2026

5  out of  5
rating by Frederick Morrison
"I want to Thank Samantha for helping me find affordable house Insurance for my house 🏠 she really made my day. Thank You so much Samantha !!!!!!🙂🙃🫠 May God Bless You 🙌 🙏 ✨️"
We responded:
"Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - John"
Profile photo of David Williams

David Williams

March 3, 2026

5  out of  5
rating by David Williams
"So pleased with my experience! Samantha is superb and a real credit to your team. She not only saved me $ on my bundled car and home insurance but thoughtfully walked me through each element of the coverage."
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this, David. - John"
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Mary Jones

March 3, 2026

5  out of  5
rating by Mary Jones
"Had the opportunity to meet with Samantha today. Very good experience. She was friendly, easy to talk to and discuss my needs. Was pleased with making the decision to change insurance carriers. Able to get home and auto."
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this, Mary! - John"
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Adrian McNeil

February 24, 2026

5  out of  5
rating by Adrian McNeil
"Ashley, was great! I didn’t think I was able to catch someone in the office at 4:49 pm but she called me back and serviced me. Even had patience and answered all of my questions and concerns."
We responded:
"Adrian, thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - John"
Profile photo of Melanie Moses

Melanie Moses

February 23, 2026

5  out of  5
rating by Melanie Moses
"Samantha was amazing! She made me feel like an old friend. I have always felt like I matter to this agency. They really prioritize their clients. If you are not a client already MAKE THE SWITCH!"
We responded:
"Melanie, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency! - John"
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Ashley

February 23, 2026

5  out of  5
rating by Ashley
"I have been a member of State Farm Insurance with John Grimes for almost 2 decades. They are always easy to deal with and they have very reasonable prices. I recently have worked with Brittaney when my car was totaled. She made life so much easier for me, willing to work with me anytime - even when I was purchasing a vehicle after their normal hours. I hadn’t purchased a new car in almost 15 years and was really nervous about the process of getting a new one on my policy, but she made everything so simple and super easy. I highly recommend this State Farm office! They take care of their clients!"
We responded:
"Ashley, your recommendation is the best compliment our team can receive! - John "
Profile photo of Kiana Davis

Kiana Davis

February 10, 2026

5  out of  5
rating by Kiana Davis
"Ashley helped me find the perfect auto policy! She was super helpful and made the whole process easy. She found a cheaper auto policy and explained my options clearly. Excellent service, highly recommend her!"
We responded:
"Kiana, your recommendation means a lot, and we’re happy to have you with us! - John "
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Yoshi DbO

February 9, 2026

5  out of  5
rating by Yoshi DbO
"Ashley was amazing from the beginning to end! Not only did she help by simplifying the process, she succeeded at helping me realize its importance which lead to me starting a policy! Impeccable customer service 👌🏿"
We responded:
"My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - John "
Profile photo of Savannah Jacobs

Savannah Jacobs

February 9, 2026

5  out of  5
rating by Savannah Jacobs
"Had a great experience. Ashley Newsome got me a great rate at a time I really needed it. She was fast, friendly and understanding. I appreciate State Farm and Ashley so much."
We responded:
"Savannah, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - John"
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Heather Tuck

January 26, 2026

5  out of  5
rating by Heather Tuck
"I have known Samantha for quite a few years and she has always been reliable to provide me with affordable insurance that makes sense and meets my needs. State farm is lucky to have her and I am glad to be back with her !"
We responded:
"Heather, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - John "
Profile photo of Amanda Butler

Amanda Butler

January 23, 2026

5  out of  5
rating by Amanda Butler
"Warm & Professional Ashley Newsome is an outstanding State Farm agent! She has a great attitude and is always friendly, patient, and easy to work with. Her responses are timely, and she takes the time to explain everything clearly so you actually understand your coverage. Ashley helped me save money on both my car and home insurance without sacrificing coverage. I truly appreciate how informative and trustworthy she is—highly recommend!"
We responded:
"Amanda, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John "
Profile photo of Ashley Cox

Ashley Cox

January 22, 2026

5  out of  5
rating by Ashley Cox
"Samantha from the John Grimes location reached out to me this week and spoke to me about the importance of life insurance and told me about the benefits of having it early. She was also able to save me a little more on my premium! She did an amazing job with helping me and was such a sweetheart throughout the whole process. I have had nothing but great experiences from this location! Thank you again Samantha, I wish you nothing but the best!"
We responded:
"Ashley, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John "
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percell daniel

January 21, 2026

5  out of  5
rating by percell daniel
"Absolutely the best customer service 👍"
We responded:
"Percell, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - John "
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debbie hardy

January 13, 2026

5  out of  5
rating by debbie hardy
"January 12th, 2026 My name is Debbie and I’m certain that I’m one of the oldest customer of State Farm for nearly 50 years. I’ve shared many great years with Chris Habits and his staff. I had a wonderful experience with Carol assisting me in reviewing my insurance policy this week. I stated I am appreciative of the service I’ve received in the many years but also needed to see if there were saving to decrease the cost. Carol was patient and went over every inch of every policy which helped make my policies more affordable. That made me feel very grateful. I haven’t had a chance to meet John but I’m sure Chris Habit left me in great hands. The entire staff has always been very helpful with any concerns I’ve communicated . As a good neighbor State Farm has been just that for me for decades with many options I could have chosen. Thanks again Carol for giving me a great experience and some savings.😊 Debbie"
We responded:
"Debbie, thank you so much for your kind words and for being a State Farm customer for nearly 50 years! We look forward to continuing to provide you with the same great service and support for many more years to come. - John"
Profile photo of Tirra Benjamin

Tirra Benjamin

January 10, 2026

5  out of  5
rating by Tirra Benjamin
"Samantha patiently walked me through the different policy options, explaining the benefits and features in a way that was easy to understand. What stood out most was [his/her/their] genuine care for my family's future and financial security. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tirra, thank you for sharing your experience! We’re so glad Samantha was able to guide you through your policy options and make everything clear! - John"
Profile photo of Shinik Purnell

Shinik Purnell

January 8, 2026

5  out of  5
rating by Shinik Purnell
"Great customer service, great prices and fast!!"
We responded:
"Shinik, we're so grateful for your 5-star review! - John"
Profile photo of John Lineberger

John Lineberger

January 8, 2026

5  out of  5
rating by John Lineberger
"Samantha was great help with my life insurance policy issue."
We responded:
"John, thank you so much for taking the time to leave us a five-star review! - John"