State Farm® Insurance Agent John Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Randy Malispina
October 8, 2026
5
out of
5
rating by Randy Malispina
"Just agreed to switch homeowners and auto insurance to State Farm. Their representative Ashley Newsome was awesome to work with. Ashley was very thorough and patient with me as we worked through the process."
Burneice Simmons
October 5, 2026
5
out of
5
rating by Burneice Simmons
"Samantha was very helpful and I got my homeowners Insurance at a much better price than what I've been paying."
We responded:
"Burneice,
Thank you so much for sharing your positive experience! It's wonderful to hear that you found our assistance helpful and that you're pleased with your homeowners insurance. We're always here to help with any of your insurance needs.
- John"
Dylan Schmitz
October 3, 2026
5
out of
5
rating by Dylan Schmitz
"Samantha was amazing to talk to, she helped me with getting a quote on my new place and was a big help. She got me the best price and really made my stress disappear. I would definitely recommend others to her for help!"
We responded:
"Dylan,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Samantha was able to assist you with getting a quote for your new place and that she made the process stress-free. Your recommendation means a lot to us, and we're thrilled to have been able to help.
- John"
Teneshia Whitaker
October 2, 2026
5
out of
5
rating by Teneshia Whitaker
"Zach was very professional and helped me with an auto policy. He returned my call very quickly and took the time to get to know me to see if there were any discounts I may qualify for. It was a great experience and did not take up much time."
We responded:
"Teneshia,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Zach was able to assist you with your auto policy and that he provided such professional service. We're delighted that the process was efficient and that you felt valued during your interaction. If you ever need further assistance, feel free to reach out.
- John"
Christie Mciver
October 1, 2026
5
out of
5
rating by Christie Mciver
"She was very helpful Thank you
Samantha!!"
We responded:
"Christie,
Thank you so much for your kind words! It's wonderful to hear that you found the assistance helpful. We truly appreciate your feedback and are here to help with any of your insurance needs.
- John"
Carolyn Williams
September 30, 2026
5
out of
5
rating by Carolyn Williams
"Good afternoon Samantha was great. She quoted me a good price on car insurance. She was very nice. Love talking with her"
We responded:
"Carolyn,
Good afternoon! It's wonderful to hear that you had such a positive experience with Samantha. We're thrilled she could assist you with your car insurance needs and that you enjoyed your conversation with her. Thank you for sharing your feedback with us!
- John"
Mary Fitzpatrick
September 30, 2026
5
out of
5
rating by Mary Fitzpatrick
"Great quote experience! Samantha took great care of us and got us what we needed for a great price!"
We responded:
"Mary,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had a great quote experience and felt well taken care of. We're thrilled that Samantha was able to assist you in finding what you needed. If you have any more questions or need further assistance, feel free to reach out anytime.
- John"
Danyel H
September 28, 2026
5
out of
5
rating by Danyel H
"Samantha provided amazing customer service and was very personable. The switch was so easy."
We responded:
"Danyel,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you found the switch easy and enjoyed the personable service. We're thrilled to have you with us and are always here to help with any of your insurance needs.
- John"
Brian McKay
September 28, 2026
5
out of
5
rating by Brian McKay
"Ashley at State Farm was fantastic to work with. She made the process easy, answered all my questions, and helped me find a great homeowners insurance policy at an excellent price. Her professionalism and customer service were outstanding. I highly recommend Ashley to anyone looking for quality coverage and a great experience!"
We responded:
"Brian,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Ashley made the process smooth and was able to assist you with your homeowners insurance needs. We're thrilled that her professionalism and customer service left such a positive impression. Your recommendation means a lot to us!
- John"
Tabitha Wiggins
September 27, 2026
5
out of
5
rating by Tabitha Wiggins
"Samantha did an amazing job helping me find a great deal on my insurance! She took the time to explain everything clearly, answered all of my questions, and made sure I understood what I was getting. Not only did she get me better coverage than the policy I switched from, but she also found me an affordable price that worked for my budget. I truly appreciate her patience, professionalism, and dedication to making sure I was taken care of. Thank you, Samantha, for making the whole process so easy and stress-free!"
We responded:
"Tabitha,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Samantha was able to assist you in finding a great deal on your insurance and provide you with better coverage. We're thrilled that she made the process easy and stress-free for you. Your kind words about her patience and professionalism mean a lot to us. We're here to help whenever you need us!
- John"
S
September 24, 2026
5
out of
5
rating by S
"Samantha is absolutely amazing thank you so much for everything, she made the whole process quick and easy got me discounts and a great rate."
We responded:
"S,
Thank you for your wonderful feedback! It's fantastic to hear that Samantha made the process quick and easy for you. We're thrilled that you were able to benefit from discounts and a great rate. If you have any more questions or need further assistance, feel free to reach out anytime.
- John"
Felicia
September 22, 2026
5
out of
5
rating by Felicia
"Samantha is absolutely amazing and genuine when it comes to her job and meeting me needs with my car insurance policy. She's very respectful and precious and took her time with me and for that I am very grateful. Thanks again Samantha 😀"
We responded:
"Felicia, Thank you so much for this heartfelt review! Taking the time to genuinely connect with every customer and making sure their auto insurance needs are met is exactly what our team is here for. We are so glad your experience was such a positive and meaningful one and we look forward to being here for you whenever you need us! - John"
Kiel White
September 18, 2026
5
out of
5
rating by Kiel White
"The salesperson Coby did a wonderful job with explaining all details & making me understand everything fully..I really appreciate him & the company."
We responded:
"Kiel,
Thank you so much for your kind words! It's fantastic to hear that you had a great experience with us and that everything was explained clearly. We truly appreciate your feedback and are delighted to have been able to assist you with your insurance needs.
- John"
Troy
September 18, 2026
5
out of
5
rating by Troy
"Working with Samantha was great. Not only did I get to save a lot of money each month, I also got great customer service. Looking forward to working with them in the future."
We responded:
"Troy,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had a great experience and were able to save money while receiving excellent customer service. We're thrilled to have you as part of our community and look forward to continuing to assist you with your insurance needs in the future.
- John"
Erin Lloyd
September 18, 2026
5
out of
5
rating by Erin Lloyd
"I was getting messed around royally by Direct Auto Insurance (Esurance sold me to them when they quit covering auto in NC, never ever use Direct Auto!!!), and I was freaking out. I contacted this agency, as they were the first State Farm to pop on my search (which was weird because there are other State Farm agencies closer), but the Universe was looking out for me in this instance because I was connected with Dania! She was so amazing. She confirmed that I was getting raked over the coals by that trash company and got me set up with a much better policy over the phone on my lunch break! She always answers my texts with questions, she is friendly, conscientious, thorough, honest, and saved my butt! I haven't had to use the policy for anything, (Thank goodness I have a teenage driver so everyday without a claim is a small miracle), but I'm confident Dania and the others in the office have my back. We all know insurance is a dirty word. The health insurance companies are literally completely ruining the American health care system, and honestly I had never had a truly positive experience with any insurance company until Dania. They are a small office, they answer the phone, they take care of their actual neighbors. Insurance may be a necessary evil, but your insurance company doesn't need to be evil. If you want to give your business to one of the good guys go with John Grimes State Farm and ask for Dania, she won't steer you wrong!"
We responded:
"Erin, What a review, thank you so much for sharing this! We completely understand how frustrating it can be when things do not go smoothly with insurance and we are so glad our team was able to step in and make things right for you quickly. Being a team that our community can count on is something we take very seriously at John Grimes State Farm. We are grateful to have you with us and look forward to taking great care of you and your family! - John"
Jake Lynch
September 16, 2026
5
out of
5
rating by Jake Lynch
"I called to report a change in residential address for my renter's insurance. Both Brittney and Samantha were spectacular and ended up saving me money when that was not the intent of the call with a discount I was eligible for through an additional State Farm service.
I called expecting to just report the change and left the encounter feeling a lot more positive than before and saving money.
This is normally very rare but I have had nothing but good interactions with State Farm and this specific office as well."
We responded:
"Jake, We love hearing this, thank you! Making sure every customer interaction is a positive one whether it is a simple update or something more involved is something our team genuinely cares about. We are so glad your experience left you feeling good and we look forward to serving you for years to come! - John"
Patch Ray
September 15, 2026
5
out of
5
rating by Patch Ray
"Colby was excellent. My goal was to save money and he carried me to that goal very quickly. He was friendly, charismatic, and efficient. State Farm just saved me around $100 a month. I'm having a good day."
We responded:
"Patch, A good day is exactly what we are going for, thank you for sharing! Friendly, efficient and genuinely caring service for every customer is always the goal and we are so glad that came through in your experience. We are grateful to have you as part of our State Farm family and look forward to continuing to take great care of you! - John"
Delphene Long
September 11, 2026
5
out of
5
rating by Delphene Long
"Ashley were very informative and patient. She made sure to explain every detail of policy we purchased"
We responded:
"Thank you for taking the time to share your experience, Delphene! I’m glad to hear that you found the process informative and that your questions were addressed along the way. I appreciate you and am grateful for the opportunity to assist you with your insurance needs. - John "
Arianna McFarlin
September 11, 2026
5
out of
5
rating by Arianna McFarlin
"Colby made getting my new car insurance policy so easy. I truly appreciate his help, patience, and great customer service!"
We responded:
"Thank you for your wonderful feedback, Arianna! I’m so glad to hear that your experience was smooth and that you felt supported throughout the process. I truly appreciate your kind words and the opportunity to assist with your insurance needs. Thank you for choosing my office! - John "
Nikki Sanders
September 8, 2026
5
out of
5
rating by Nikki Sanders
"Samantha was amazing to work with. She walked me through purchasing homeowners insurance and car insurance. She took her time to explain my options as she walked me through the process. She was professional and made the process easy! 10 out of 10 experience!"
We responded:
"Thank you for taking the time to leave such a thoughtful review, Nikki! I’m glad I could make the process of discussing your insurance options clear and straightforward. I appreciate the opportunity to assist you and am grateful for your kind feedback. Thank you for choosing my office! - John "
Jaquana Boyd
September 8, 2026
5
out of
5
rating by Jaquana Boyd
"I had the pleasure of recieving service from Samantha. From the moment she greeted me, I sensed her energy of wanting to help, not everyone you get that from in a place of business. She narrowed everything down to being exceptional. She was very nice and professional and took her time and managed to get me a great rate for all 3 vehicles that made me switched to State farm. I highly recommend her!!"
We responded:
"Thank you so much for sharing your experience, Jaquana! I truly appreciate your kind words and am glad to hear you felt welcomed, supported, and well taken care of throughout the process. It means a lot to me that you chose my office for your insurance needs. Thank you again for your recommendation! - John "
Stephanie Carter
September 4, 2026
5
out of
5
rating by Stephanie Carter
"Very polite.respectful and professional. No wait time."
We responded:
"Stephanie, we appreciate the 5-star review! It means a lot to us. Thank you for choosing our team. Call us anytime! - John"
selam spence
September 3, 2026
5
out of
5
rating by selam spence
"⭐⭐⭐⭐⭐
My husband and I had a wonderful experience. Everyone on the team is so friendly and welcoming. The moment you walk in, you can feel the warmth and positive vibes. Brittney provided us with excellent service from start to finish. She took the time to explain everything clearly, answered all of our questions, and helped us find a more affordable option that worked well for us.
What really stood out was how friendly, patient, and welcoming she was. Since we are new to the area, she also shared helpful information and recommendations that made us feel much more comfortable getting settled.
We truly appreciate the time and care she put into helping us. Excellent customer service and a great experience overall. We highly recommend this company and especially Brittany ❤️"
We responded:
"Selam, thank you for sharing such a thoughtful review! We appreciate you taking the time to tell us about your experience and are grateful you chose our office for your insurance needs. We’re glad we had the opportunity to assist you as you get settled in the area. It was a pleasure having you in our office, and we truly appreciate your business! - John "
Kelly Clark
September 3, 2026
5
out of
5
rating by Kelly Clark
"Great prices and the best customer service! I’m so happy that I made the change for all of our vehicles!"
We responded:
"Thank you for sharing your experience, Kelly! We’re glad you chose our office for your insurance needs and appreciate you taking the time to leave such kind feedback. We’re grateful for your business and look forward to being here when you need us. - John"
Stephen John
September 3, 2026
5
out of
5
rating by Stephen John
"Samatha was very friendly and knowledgeable helped me save money and get extra protection."
We responded:
"Stephen, thank you for the thoughtful review! We’re happy to hear you had a positive experience with our office. Your feedback is appreciated, and we’re glad to have the opportunity to assist you with your insurance needs. - John"