State Farm® Insurance Agent John Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S
September 24, 2026
"Samantha is absolutely amazing thank you so much for everything, she made the whole process quick and easy got me discounts and a great rate."
"S,
Thank you for your wonderful feedback! It's fantastic to hear that Samantha made the process quick and easy for you. We're thrilled that you were able to benefit from discounts and a great rate. If you have any more questions or need further assistance, feel free to reach out anytime.
- John"
Felicia
September 22, 2026
"Samantha is absolutely amazing and genuine when it comes to her job and meeting me needs with my car insurance policy. She's very respectful and precious and took her time with me and for that I am very grateful. Thanks again Samantha 😀"
"Felicia, Thank you so much for this heartfelt review! Taking the time to genuinely connect with every customer and making sure their auto insurance needs are met is exactly what our team is here for. We are so glad your experience was such a positive and meaningful one and we look forward to being here for you whenever you need us! - John"
Kiel White
September 18, 2026
"The salesperson Coby did a wonderful job with explaining all details & making me understand everything fully..I really appreciate him & the company."
Troy
September 18, 2026
"Working with Samantha was great. Not only did I get to save a lot of money each month, I also got great customer service. Looking forward to working with them in the future."
"Troy,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had a great experience and were able to save money while receiving excellent customer service. We're thrilled to have you as part of our community and look forward to continuing to assist you with your insurance needs in the future.
- John"
Erin Lloyd
September 18, 2026
"I was getting messed around royally by Direct Auto Insurance (Esurance sold me to them when they quit covering auto in NC, never ever use Direct Auto!!!), and I was freaking out. I contacted this agency, as they were the first State Farm to pop on my search (which was weird because there are other State Farm agencies closer), but the Universe was looking out for me in this instance because I was connected with Dania! She was so amazing. She confirmed that I was getting raked over the coals by that trash company and got me set up with a much better policy over the phone on my lunch break! She always answers my texts with questions, she is friendly, conscientious, thorough, honest, and saved my butt! I haven't had to use the policy for anything, (Thank goodness I have a teenage driver so everyday without a claim is a small miracle), but I'm confident Dania and the others in the office have my back. We all know insurance is a dirty word. The health insurance companies are literally completely ruining the American health care system, and honestly I had never had a truly positive experience with any insurance company until Dania. They are a small office, they answer the phone, they take care of their actual neighbors. Insurance may be a necessary evil, but your insurance company doesn't need to be evil. If you want to give your business to one of the good guys go with John Grimes State Farm and ask for Dania, she won't steer you wrong!"
"Erin, What a review, thank you so much for sharing this! We completely understand how frustrating it can be when things do not go smoothly with insurance and we are so glad our team was able to step in and make things right for you quickly. Being a team that our community can count on is something we take very seriously at John Grimes State Farm. We are grateful to have you with us and look forward to taking great care of you and your family! - John"
Jake Lynch
September 16, 2026
"I called to report a change in residential address for my renter's insurance. Both Brittney and Samantha were spectacular and ended up saving me money when that was not the intent of the call with a discount I was eligible for through an additional State Farm service.
I called expecting to just report the change and left the encounter feeling a lot more positive than before and saving money.
This is normally very rare but I have had nothing but good interactions with State Farm and this specific office as well."
"Jake, We love hearing this, thank you! Making sure every customer interaction is a positive one whether it is a simple update or something more involved is something our team genuinely cares about. We are so glad your experience left you feeling good and we look forward to serving you for years to come! - John"
Patch Ray
September 15, 2026
"Colby was excellent. My goal was to save money and he carried me to that goal very quickly. He was friendly, charismatic, and efficient. State Farm just saved me around $100 a month. I'm having a good day."
"Patch, A good day is exactly what we are going for, thank you for sharing! Friendly, efficient and genuinely caring service for every customer is always the goal and we are so glad that came through in your experience. We are grateful to have you as part of our State Farm family and look forward to continuing to take great care of you! - John"
Delphene Long
September 11, 2026
"Ashley were very informative and patient. She made sure to explain every detail of policy we purchased"
"Thank you for taking the time to share your experience, Delphene! I’m glad to hear that you found the process informative and that your questions were addressed along the way. I appreciate you and am grateful for the opportunity to assist you with your insurance needs. - John "
Arianna McFarlin
September 11, 2026
"Colby made getting my new car insurance policy so easy. I truly appreciate his help, patience, and great customer service!"
"Thank you for your wonderful feedback, Arianna! I’m so glad to hear that your experience was smooth and that you felt supported throughout the process. I truly appreciate your kind words and the opportunity to assist with your insurance needs. Thank you for choosing my office! - John "
Nikki Sanders
September 8, 2026
"Samantha was amazing to work with. She walked me through purchasing homeowners insurance and car insurance. She took her time to explain my options as she walked me through the process. She was professional and made the process easy! 10 out of 10 experience!"
"Thank you for taking the time to leave such a thoughtful review, Nikki! I’m glad I could make the process of discussing your insurance options clear and straightforward. I appreciate the opportunity to assist you and am grateful for your kind feedback. Thank you for choosing my office! - John "
Jaquana Boyd
September 8, 2026
"I had the pleasure of recieving service from Samantha. From the moment she greeted me, I sensed her energy of wanting to help, not everyone you get that from in a place of business. She narrowed everything down to being exceptional. She was very nice and professional and took her time and managed to get me a great rate for all 3 vehicles that made me switched to State farm. I highly recommend her!!"
"Thank you so much for sharing your experience, Jaquana! I truly appreciate your kind words and am glad to hear you felt welcomed, supported, and well taken care of throughout the process. It means a lot to me that you chose my office for your insurance needs. Thank you again for your recommendation! - John "
Stephanie Carter
September 4, 2026
"Very polite.respectful and professional. No wait time."
"Stephanie, we appreciate the 5-star review! It means a lot to us. Thank you for choosing our team. Call us anytime! - John"
selam spence
September 3, 2026
"⭐⭐⭐⭐⭐
My husband and I had a wonderful experience. Everyone on the team is so friendly and welcoming. The moment you walk in, you can feel the warmth and positive vibes. Brittney provided us with excellent service from start to finish. She took the time to explain everything clearly, answered all of our questions, and helped us find a more affordable option that worked well for us.
What really stood out was how friendly, patient, and welcoming she was. Since we are new to the area, she also shared helpful information and recommendations that made us feel much more comfortable getting settled.
We truly appreciate the time and care she put into helping us. Excellent customer service and a great experience overall. We highly recommend this company and especially Brittany ❤️"
"Selam, thank you for sharing such a thoughtful review! We appreciate you taking the time to tell us about your experience and are grateful you chose our office for your insurance needs. We’re glad we had the opportunity to assist you as you get settled in the area. It was a pleasure having you in our office, and we truly appreciate your business! - John "
Kelly Clark
September 3, 2026
"Great prices and the best customer service! I’m so happy that I made the change for all of our vehicles!"
"Thank you for sharing your experience, Kelly! We’re glad you chose our office for your insurance needs and appreciate you taking the time to leave such kind feedback. We’re grateful for your business and look forward to being here when you need us. - John"
Stephen John
September 3, 2026
"Samatha was very friendly and knowledgeable helped me save money and get extra protection."
"Stephen, thank you for the thoughtful review! We’re happy to hear you had a positive experience with our office. Your feedback is appreciated, and we’re glad to have the opportunity to assist you with your insurance needs. - John"
LATOSHA COPELAND
September 2, 2026
"Very pleasant,professional n patient thank u Ashley"
"Thank you for sharing your feedback, Latosha! We appreciate you taking a moment to recognize the service you received. We’re grateful for your business and the opportunity to assist with your insurance needs! - John"
April DeZurik
September 2, 2026
"Wanted to say Samantha was a pleasure to
Talk with and gave me a great quote on my auto insurance policy if I could give ten stars I would thanks Samantha for being kind and helpful"
"Thank you for taking the time to share your experience, April! We appreciate your kind words and are glad you had a positive experience with our office. We’re grateful for the opportunity to assist with your insurance needs and appreciate your business! - John"
Jay Man
September 1, 2026
"Efficient and helpful staff"
"Hello, thank you for taking the time to share your review! We’re glad to hear you found our staff helpful and efficient. We appreciate your feedback and would welcome any additional feedback on how we can make your experience even better. - John "
Tremayne Moore
August 27, 2026
"I was really satisfied with my quote Samantha was very helpful and friendly"
"Thank you for sharing your feedback, Tremayne! We’re glad to hear you were pleased with your experience and found the service friendly and helpful. We appreciate you choosing our office and allowing us to assist with your insurance needs! - John"
iiamMari
August 26, 2026
"Samantha was very helpful and answered all my questions and made sure i understood everything we discussed."
"Hello, thank you for sharing your experience! We’re glad to know you felt heard and that your questions were addressed clearly. We appreciate your thoughtful feedback and the opportunity to assist with your insurance needs. - John "
Cindy Castaneda
August 26, 2026
"Ashley is a very friendly and accommodating insurance agent. I was exploring a new policy and she not only found a less expensive one but got us a low deductible which is good in case of emergency! She save me also on ny auto policy!"
"Thank you for taking the time to share your experience, Cindy! We’re glad to hear you received attentive and helpful service throughout the process. We appreciate your kind words and are happy our office could assist with your insurance needs. - John "
Daniel Davis
August 24, 2026
"I was helped with everything I needed. Every question was answered without hesitation."
"Daniel, I really appreciate you taking a moment to share your feedback. I’m glad we could provide clear answers and assist you throughout your visit. Thank you for choosing our office for your insurance needs! - John "
brianna mckoy
August 21, 2026
"Ashley did a great job with assisting me with my auto policy"
"Thank you for sharing your experience, Brianna! I’m glad to hear you received helpful service with your auto insurance. I truly appreciate you taking the time to leave a review and recognize the service you received from our office! - John "
Dale Grady
August 17, 2026
"She answer all my questions and gave me a great price on my insurance way cheaper than the company I've been with for 5 years my buddy had told me about them that's how I got the insurance with them and she is great to talk too"
"Thank you for sharing your experience, Dale! I’m glad to hear our office was able to answer your questions and provide friendly, helpful service. We truly appreciate the recommendation from your friend and are grateful you chose our office! - John "
Taylor Proffitt
August 12, 2026
"I had the best experience today with Samantha switching my insurance! She saved me $40 a month **and** added coverage I didn't have before.
I actually started the process of switching insurance a few months ago and never finished because I got overwhelmed and, well... life is busy! They called me today, and within just a few minutes I had new, LOWER insurance.
They even have someone there who will call my old insurance company with me to make sure everything lines up and gets switched over correctly. I cannot put into words how helpful that is. I'm juggling a million things in my own life, and they made what I had been putting off for months feel like the easiest transition ever.
Thank you so much, Samantha!!"
"Taylor, thank you so much for sharing this! I’m glad to hear our office made the process feel straightforward and that you felt supported along the way. We know life gets busy, so we’re happy we could assist with the transition and make things one less thing to worry about. We truly appreciate your kind words and choosing our office! - John "