State Farm® Insurance Agent John Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Caitlin
July 6, 2026
"Samantha was very helpful with everything!She followed up with me when I asked and answered all of my questions asked."
"Thank you for the great review Caitlin! We are so happy to have you as a new State Farm customer! - John"
Terry Underwood
July 6, 2026
"Your account manager, Ashley Newsome, has done an excellent job of helping me get coverage on my home and my cars! Thank you so much!!"
Lady Atona
July 6, 2026
"Samantha was very knowledgeable and passionate about insurance. I was able to increase my coverage at a lower rate to better protect my family."
Lisa Kay
July 3, 2026
"Samantha was wonderful in helping me change over my insurance! She was very helpful! I am saving so much with her! I would encourage everyone to give her a call!"
Makita Boone
July 3, 2026
"Called State Farm today and had a pleasure of speaking with Samantha she did a great job with finding the cheapest rates for me as well as giving great customer service throughout our call it didn’t take but a few minutes and I was all set. Good job Samantha you rock !!"
DJ
July 2, 2026
"⭐⭐⭐⭐⭐
Samantha was absolutely amazing to work with! She took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free. Most importantly, she was able to save me money on my insurance premium while still putting together the best bundle and discounts available for my needs.
I never felt rushed or pressured—she genuinely cared about helping me get the best value and coverage. Her professionalism, knowledge, and excellent customer service really stood out. If you’re looking for someone who will go the extra mile, I highly recommend working with Samantha. Thank you again for all your help!"
Milton DeBrew
July 1, 2026
"Chaseten gave me exceptional service! I am very happy with the insurance plan I received. I would recommend anyone looking for a customer service that will go above and beyond to give Chaseten a call at State Farm in Roanoke Rapids, NC."
"Thank you for taking the time to leave this review for us, Milton! I am so glad that Chaseten was able to help you get the perfect insurance plan to meet your needs. If you ever need anything, we are here for you!"
Wesley Brown
June 26, 2026
"Samantha was very helpful with me picking out a life insurance plan to fit the needs of my family. Being able to handle everything through text messaging and emails so i didnt need to take time off work during this busy season for me was a plus and my requests were made. John Grimes State Farm has always been nice and polite anytime i need to give them a call."
"Wesley, we’re so glad to hear that Samantha was able to help you find a life insurance plan that fits your family’s needs and made the process convenient! - John "
Mary Knight
June 25, 2026
"I just wanted to Thank both Ashley Newsome and Brittany at State Farm who recently handled my new Homeowners Policy setup. Both women were professional and had answers at the ready for my list of questions. Greatly appreciate their help!
Sincerely,
Mary Knight"
"Thank you so much for your 5-star review, Mary! Thank you for your kind words and your support in our team. - John "
Karla Payton
June 22, 2026
"Hi I just wanted to say that Ashley was such a help with getting my needs taking care of and was so patient with me!! Thank you again Ashley for all your hard work🤍🤍"
"Thank you so much, Karla, for your kind review! We’re so glad to hear that Ashley was able to assist you! - John "
rose bare
June 19, 2026
"A big shout out for Rachel at State Farm Insurance for all her help with the transition to cancel my Home Insurance. Here in Roanoke rapids and setting me up at my new home in Virginia Beach, Virginia. She made it very easy and explained everything to me. So thumbs up to rachel 👏"
"Thank you so much, Rose, for your thoughtful review! We’re glad to hear that Rachel was able to make your transition smooth and stress-free while helping you with your home insurance needs. - John "
Sharon
June 16, 2026
"Samantha did a fantastic job helping me with my policy inquiries. She welcomed me to the area and answered all my questions with a delightful and intelligent wealth of knowledge."
"Sharon, we’re grateful to hear that Samantha was able to assist you with your policy questions and make you feel welcome in the area! - John "
Erick Adams
June 12, 2026
"Samantha is great to work with. She helped us with a mutual customer. She was professional and attentive to detail. We highly recommend"
"Thank you, Erick, for your 5-star review! We’re glad to hear that Samantha was great to work with and able to assist you! - John "
Ray Myatt
June 10, 2026
"I have an absolute great experience dealing with State Farm. I have been dealing with Ashley Newsome she has been fantastic to work with and extremely helpful. We have decided to switch 2 vehicles and our homeowners insurance over two State Farm .
Ray Myatt and Patricia Holmes"
"Ray, thank you for your 5-star review! We’re so glad to hear you’ve had a great experience working with Ashley! If you ever need anything, we’re here to help! - John "
john DiMaggio
June 9, 2026
"Samantha was awesome! She made everything easy. Conversation was fun. The epitome of great customer service. Give her a raise!"
"John, we’re so glad to hear Samantha made everything easy for you! Thank you for taking the time to share this! - John "
Tiara Carter
June 5, 2026
"Brittney is the best! However the back offices screw things up. Brittney always let me know what’s going on goes the extra mile to fix things."
"Tiara, we truly appreciate your feedback and are grateful for your recognition of Brittney's dedication! Thank you! - John "
jarrett russell
June 4, 2026
"This company is amazing I had the pleasure to work with Samantha and she was very polite and was very professional while working with me and she was able yo find me a great deal on my auto insurance"
"Jarrett, we're so glad you had a great experience working with Samantha!
- John "
Tamara
June 4, 2026
"On May 7th, Samantha was very kind and helpful. I am satisfied with how she helped me and also I Love State farm I would definitely recommend this state farm to others very good customer service. I appreciate you guys"
"Tamara, your kind words mean so much to our team! Thank you for being a valued part of our State Farm agency! - John "
Eva Keen
June 2, 2026
"Ashley N. helped me out with a mess of insurance I was in concerning my previous provider. She understood my frustration of being passed from one agent to another to answer the same questions over and over again and made the process much less tedious and actually listened to my concerns to find me an even better rate that addressed my concerns without sacrificing my coverage. Highly recommend!"
"Eva, we’re really glad to hear Ashley was able to step in and turn a frustrating situation into a much smoother experience for you! - John "
Chewy Broadnax
May 30, 2026
"My experience was some of the best I’ve had in a long while dealing with anyone over the phone from the first conversation I had with Ashley she made me feel right at home she walked me through my plan step by step and reassured me on everything i am definitely glad I switched over to state farm and more importantly i am appreciative that I had a great experience agent like Ashley to handle my policy thanks again"
"Chewy, we’re really glad to hear your experience with Ashley stood out in such a positive way. We appreciate you making the switch to State Farm and are happy to have you with our team! - John "
Donna Dixon
May 22, 2026
"Thank you Ashley Newsome for your awesome and help while setting up my new policy with State Farm. Your kindness is truly appreciated."
"Donna, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - John"
Huslyn HrdAC
May 22, 2026
"Ashley was amazing finding me a great quote on everything I needed in a timely fashion even went above and beyond helping me get things done . Thanks a million on insurance"
"It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - John"
Carl Speller
May 21, 2026
"Samantha was AMAZING with helping me find a quote that’s best fits me customer service 10/10 would definitely recommend she needs a raise !!! Go SAMANTHA!! Thank you State Farm"
"Carl, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - John
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Jessica Martiere
May 20, 2026
"Samantha gave me the best service hands down. She was absolutely amazing with our entire 2day process. Highly recommend her."
"Jessica, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - John "
Sara Nickels
May 20, 2026
"Samantha is the only insurance agent who could explain coverage to me without me needing a snackie break. She’s fast, friendly, and has the energy of someone who actually enjoys helping people. I left her office feeling protected, informed, and slightly ashamed I didn’t switch sooner."
"Sara, Thanks for sharing your wonderful experience with Samantha! We think she is pretty great too! We are very glad to have you with us and look forward to working together for years to come. Cheers! - John"