State Farm® Insurance Agent John Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
brianna mckoy
August 21, 2026
"Ashley did a great job with assisting me with my auto policy"
Dale Grady
August 17, 2026
"She answer all my questions and gave me a great price on my insurance way cheaper than the company I've been with for 5 years my buddy had told me about them that's how I got the insurance with them and she is great to talk too"
"Thank you for sharing your experience, Dale! I’m glad to hear our office was able to answer your questions and provide friendly, helpful service. We truly appreciate the recommendation from your friend and are grateful you chose our office! - John "
Taylor Proffitt
August 12, 2026
"I had the best experience today with Samantha switching my insurance! She saved me $40 a month **and** added coverage I didn't have before.
I actually started the process of switching insurance a few months ago and never finished because I got overwhelmed and, well... life is busy! They called me today, and within just a few minutes I had new, LOWER insurance.
They even have someone there who will call my old insurance company with me to make sure everything lines up and gets switched over correctly. I cannot put into words how helpful that is. I'm juggling a million things in my own life, and they made what I had been putting off for months feel like the easiest transition ever.
Thank you so much, Samantha!!"
"Taylor, thank you so much for sharing this! I’m glad to hear our office made the process feel straightforward and that you felt supported along the way. We know life gets busy, so we’re happy we could assist with the transition and make things one less thing to worry about. We truly appreciate your kind words and choosing our office! - John "
MILILYA FULLER
August 12, 2026
"Samantha was exceptional 👏 She is very friendly and informative. She addressed all my concerns and gave me options. My mother Linda Goode has been a loyal customer for over 20 years. She loves this company and now I see why. Thank you State Farm for going above and beyond for you customers."
"Thank you so much for sharing this, Mililya! I’m glad to hear you had a positive experience with our office and felt your questions and concerns were addressed. It’s wonderful to hear about your family’s long history with us as well. We truly appreciate your kind words and your continued support! - John "
David Caldera
August 11, 2026
"I called to get home insurance and spoke with Samantha who was super helpful and patient providing great customer service."
"Thank you for taking the time to share your experience, David! I’m glad to hear you received patient, helpful service and that your questions were addressed along the way. We really appreciate you choosing our office and your kind words! - John "
David Cogdell SR
August 7, 2026
"I appreciate everything that Samantha did for me today, I recommend her to anyone! She was very kind and supportive."
"Thank you, David, for the wonderful 5-star review! We’re so glad to hear Samantha was kind, supportive, and able to help you with your insurance needs. - John "
Maxcina Braddy
August 5, 2026
"Samantha has offered the best customer service yet, I’m very impressed with her knowledge of the business"
"Thank you so much, Maxcina, for the positive review! We truly appreciate your kind words and will be sure to share them with Samantha! - John "
Wendy Pierce
August 3, 2026
"Ashley Newsome was amazing to work with!! I called inquiring on car and home insurance due to the recent passing of my mother. My parents had insurance with another local company, but I knew that I wanted to change over to State Farm as I’ve had insurance in Virginia with another State Farm agent for almost 40 years. I wasn’t sure how the insurance coverage would work with me living in Virginia, but wanting coverage on the cars and home in North Carolina. Ashley listened to my needs, questions and concerns and immediately said she could help and got me quotes within a few hours to review. We discussed a few follow-up items I had questions on.
Once we finalized everything with the quotes, I advised Ashley that my husband and I were coming back to NC for a few weeks and setup an appointment to meet in person. The day of the appointment we were in the area and finished up another meeting early. I called to see if Ashley could meet an hour sooner and she said “absolutely, come on in now.” She had all the details and paperwork ready to review and sign off on.
I can’t give enough praise to Ashley for making the process so smooth and seamless. Our plan is to move back to NC within the next year, and I will be reaching out to Ashley at that time to help with the insurance transition from VA to NC. Thanks so much Ashley!!"
"Thank you so much for your heartfelt review, Wendy! We're truly grateful you shared your experience and are so glad Ashley was able to make the process smooth and stress-free during such an important transition.
-John "
Mark Schoenberger
July 29, 2026
"Samantha was super helpful, friendly and made my transition to State Farm seamless. Thank you Samantha and State Farm"
"Thank you for your great review, Mark! We're so glad to hear that Samantha made your transition to State Farm seamless! - John "
devin canfield
July 29, 2026
"Ashley Newsome went above and beyond throughout the entire process when I was shopping for a new auto insurance policy.
Instead of just selling me a policy, she took the time to investigate an issue with my driving record that was causing my premium to be much higher than it should have been. She didn’t simply rely on the computer’s initial result. She reviewed my documentation, spoke with her manager, and advocated for me, which ended up saving me a significant amount of money.
She was professional, responsive, and genuinely cared about getting it right instead of taking the easy route. That’s exactly the kind of agent I want to continue working with.
I highly recommend Ashley to anyone looking for an agent who truly puts her clients first over just making a sale and doing the minimum. Thank you!!"
"Thank you so much for your outstanding review, Devin! We're thrilled to hear about your experience with Ashley and how she went above and beyond! - John "
Dragana Nechkoski
July 24, 2026
"Samantha and Ashley were absolutely great to work with. They took their time and explained everything to me and overall it was the easiest insurance I have ever bought. I would reccomend them to anyone I know."
"Thank you so much, Dragana, for your wonderful 5-star review! We’re thrilled to hear that Samantha and Ashley provided you with such a great experience. - John "
Katrina Peterson
July 23, 2026
"I walked in and had a issue with my insurance and I didn’t think the issue could be resolved at such a timely manner because of the time I walked in and closing time, not only did I walk out at a timely manner but I also got the issue resolved as well… Brittney is the name of the nice young lady who did a phenomenal job helping me and the staff is really nice they made me feel like family and right at home…. Very professional ‼️"
"Katrina, we’re so glad to hear that Brittney was able to help resolve your insurance issue quickly and provide you with such a positive experience.
- John "
Marcus Zimmerman
July 23, 2026
"Samantha with John grimes State Farm has saved the day for auto coverage at it’s best with awesome savings everything I need at a price I could not find anywhere else highly recommend. Thanks State Farm"
"Thank you so much, Marcus, for taking the time to leave a review! We truly appreciate your recommendation and your kind words about Samantha and our team. - John "
Rick Walter
July 22, 2026
"Samantha did a great job helping me."
"Thank you for your review, Rick! I'm so glad Samantha was able to help you find a great rate and provide excellent service. - John "
Shannon Franklin
July 17, 2026
"Ashley Newsome is awesome! She was warm hearted and made me feel like family within the first minute. She handled my complex insurance needs with finesse, giving me a fair quote quickly. After 19 years with another insurance company, I'm ready to spend the next 19 will AllState."
"Thank you so much for your wonderful review, Shannon! We're thrilled to hear that Ashley made you feel like family from the very beginning and was able to help with your insurance needs. - John "
Bonnie Pollinger
July 13, 2026
"Great service.found just what I was looking for.ashly was very good to find In minutes what took others days.thank you"
"Thank you, Bonnie, for your wonderful review! We’re so glad to hear that Ashley was able to quickly help you find exactly what you were looking for.
- John "
Jennifer Lewis
July 11, 2026
"Best of the best they are so nice and will help you in any way possible"
"Thank you, Jennifer, for your wonderful review! Thank you for being part of our State Farm agency! - John "
Venita Alston
July 10, 2026
"I called looking for assistance with my homeowners policy after being dropped because of my dog. I got Samantha who was knowledgeable and so kind and understanding. She was amazing and made me feel actually like she cared about my situation. It is really true when they say that sometimes it’s not the company but the people who get your business because Samantha did that for me!"
"Thank you, Venita, for sharing such a thoughtful review! We’re so glad to hear that Samantha was able to help you during a stressful situation and provide the support and understanding you needed. - John "
Sam Kaczmarek
July 9, 2026
"I am someone who gets overwhelmed with insurance, but Ashley was extremely helpful and made the process so smooth. She was kind enough to take my phone call 10 minutes before they closed which is very much appreciated. She was so knowledgeable, and I would highly recommend this insurance agency."
"Thank you, Sam, for your review! We’re so glad to hear that Ashley was able to make the insurance process feel simple and stress-free for you. We understand that insurance can sometimes feel overwhelming, and our goal is always to provide helpful guidance. - John "
Caitlin
July 6, 2026
"Samantha was very helpful with everything!She followed up with me when I asked and answered all of my questions asked."
"Thank you for the great review Caitlin! We are so happy to have you as a new State Farm customer! - John"
Terry Underwood
July 6, 2026
"Your account manager, Ashley Newsome, has done an excellent job of helping me get coverage on my home and my cars! Thank you so much!!"
"Thank you, Terry, for your wonderful review! We’re so glad to hear you’ve had such a positive experience with our team. - John "
Lady Atona
July 6, 2026
"Samantha was very knowledgeable and passionate about insurance. I was able to increase my coverage at a lower rate to better protect my family."
"We appreciate you taking the time to share your experience! It’s great to hear that Samantha provided knowledgeable and helpful service. - John"
Lisa Kay
July 3, 2026
"Samantha was wonderful in helping me change over my insurance! She was very helpful! I am saving so much with her! I would encourage everyone to give her a call!"
"Thank you, Lisa, for sharing your experience! We’re happy to hear that Samantha was able to make the process simple and provide helpful service along the way. We appreciate your recommendation! - John "
Makita Boone
July 3, 2026
"Called State Farm today and had a pleasure of speaking with Samantha she did a great job with finding the cheapest rates for me as well as giving great customer service throughout our call it didn’t take but a few minutes and I was all set. Good job Samantha you rock !!"
"Makita, thank you for the positive review! We appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing us! - John "
DJ
July 2, 2026
"⭐⭐⭐⭐⭐
Samantha was absolutely amazing to work with! She took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free. Most importantly, she was able to save me money on my insurance premium while still putting together the best bundle and discounts available for my needs.
I never felt rushed or pressured—she genuinely cared about helping me get the best value and coverage. Her professionalism, knowledge, and excellent customer service really stood out. If you’re looking for someone who will go the extra mile, I highly recommend working with Samantha. Thank you again for all your help!"
"Thank you, DJ, for your thoughtful review! We’re happy to hear that Samantha provided a smooth and helpful experience while assisting with your insurance needs! - John "