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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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caple family

March 6, 2026

5  out of  5
rating by caple family
"Mrs Ashley was amazing!!! She took her time and found me the best quote. She didn't rush me. She listened to everything that I requested. She paid attention to everything that I said. She was amazing. She got me the best quote for everything"
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Kyshema Dawson

March 4, 2026

5  out of  5
rating by Kyshema Dawson
"Ashley Newsome was amazing! Very friendly, very polite, very knowledgeable. She was a great help and gave me a great customer experience with you all!"
We responded:
"This is great to hear, Kyshema! Thank you for the kind review. - John"
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Frederick Morrison

March 3, 2026

5  out of  5
rating by Frederick Morrison
"I want to Thank Samantha for helping me find affordable house Insurance for my house 🏠 she really made my day. Thank You so much Samantha !!!!!!🙂🙃🫠 May God Bless You 🙌 🙏 ✨️"
We responded:
"Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - John"
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David Williams

March 3, 2026

5  out of  5
rating by David Williams
"So pleased with my experience! Samantha is superb and a real credit to your team. She not only saved me $ on my bundled car and home insurance but thoughtfully walked me through each element of the coverage."
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this, David. - John"
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Mary Jones

March 3, 2026

5  out of  5
rating by Mary Jones
"Had the opportunity to meet with Samantha today. Very good experience. She was friendly, easy to talk to and discuss my needs. Was pleased with making the decision to change insurance carriers. Able to get home and auto."
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this, Mary! - John"
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Chastity

February 26, 2026

5  out of  5
rating by Chastity
"I had a great experience working with Ashley Newsome at State Farm. She made the whole process of getting car insurance easy and stress free. She was patient, answered all my questions clearly, and helped me find a policy that fit my needs and budget. It really felt like she cared about helping me, not just selling a policy. I truly appreciate her professionalism and kindness. Highly recommend asking for Ashley if you need insurance help. 😊"
We responded:
"Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support more than you know. - John"
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Adrian McNeil

February 24, 2026

5  out of  5
rating by Adrian McNeil
"Ashley, was great! I didn’t think I was able to catch someone in the office at 4:49 pm but she called me back and serviced me. Even had patience and answered all of my questions and concerns."
We responded:
"Adrian, thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - John"
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Vanessa Jones

February 24, 2026

5  out of  5
rating by Vanessa Jones
"Hello Samantha was my agent she did a great job in assisting me with a great policy and handling everything from switching from National General to you guys…. Thanks a lot… Hello State Farm!!!!"
We responded:
"I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business, Vanessa! - John"
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Melanie Moses

February 23, 2026

5  out of  5
rating by Melanie Moses
"Samantha was amazing! She made me feel like an old friend. I have always felt like I matter to this agency. They really prioritize their clients. If you are not a client already MAKE THE SWITCH!"
We responded:
"Melanie, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency! - John"
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Ashley

February 23, 2026

5  out of  5
rating by Ashley
"I have been a member of State Farm Insurance with John Grimes for almost 2 decades. They are always easy to deal with and they have very reasonable prices. I recently have worked with Brittaney when my car was totaled. She made life so much easier for me, willing to work with me anytime - even when I was purchasing a vehicle after their normal hours. I hadn’t purchased a new car in almost 15 years and was really nervous about the process of getting a new one on my policy, but she made everything so simple and super easy. I highly recommend this State Farm office! They take care of their clients!"
We responded:
"Ashley, your recommendation is the best compliment our team can receive! - John "
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Janis Warner

February 19, 2026

5  out of  5
rating by Janis Warner
"I loved working with Samantha to change our Auto and renters insurance to State farm. She was an expert in the knowledge of helping us. She was very personable and friendly and very nice to speak with."
We responded:
"Janis, thank you so much for your kind review! My team and I will always be here for you in your time of need! - John"
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David Fink

February 17, 2026

5  out of  5
rating by David Fink
"After getting sticker shock on renewal quotes from another company, we were able to work with Ashley to move our policies over to State Farm. Ashley was incredibly responsive and was able to answer all of our questions during the process. We were also able to save quite a bit by bundling our policies with State Farm."
We responded:
"David, thank you for sharing your experience! We’re thrilled Ashley could help make the process smooth! - John "
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Centera Hoskins

February 10, 2026

5  out of  5
rating by Centera Hoskins
"John is good sales man,Iam glad to be with state farm insurance.Thank you"
We responded:
"Centera, thank you for your kind words! We’re glad to have you with our State Farm Agency! - John"
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Kiana Davis

February 10, 2026

5  out of  5
rating by Kiana Davis
"Ashley helped me find the perfect auto policy! She was super helpful and made the whole process easy. She found a cheaper auto policy and explained my options clearly. Excellent service, highly recommend her!"
We responded:
"Kiana, your recommendation means a lot, and we’re happy to have you with us! - John "
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Yoshi DbO

February 9, 2026

5  out of  5
rating by Yoshi DbO
"Ashley was amazing from the beginning to end! Not only did she help by simplifying the process, she succeeded at helping me realize its importance which lead to me starting a policy! Impeccable customer service 👌🏿"
We responded:
"My team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - John "
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Savannah Jacobs

February 9, 2026

5  out of  5
rating by Savannah Jacobs
"Had a great experience. Ashley Newsome got me a great rate at a time I really needed it. She was fast, friendly and understanding. I appreciate State Farm and Ashley so much."
We responded:
"Savannah, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - John"
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Heather Tuck

January 26, 2026

5  out of  5
rating by Heather Tuck
"I have known Samantha for quite a few years and she has always been reliable to provide me with affordable insurance that makes sense and meets my needs. State farm is lucky to have her and I am glad to be back with her !"
We responded:
"Heather, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - John "
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Amanda Butler

January 23, 2026

5  out of  5
rating by Amanda Butler
"Warm & Professional Ashley Newsome is an outstanding State Farm agent! She has a great attitude and is always friendly, patient, and easy to work with. Her responses are timely, and she takes the time to explain everything clearly so you actually understand your coverage. Ashley helped me save money on both my car and home insurance without sacrificing coverage. I truly appreciate how informative and trustworthy she is—highly recommend!"
We responded:
"Amanda, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John "
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Ashley Cox

January 22, 2026

5  out of  5
rating by Ashley Cox
"Samantha from the John Grimes location reached out to me this week and spoke to me about the importance of life insurance and told me about the benefits of having it early. She was also able to save me a little more on my premium! She did an amazing job with helping me and was such a sweetheart throughout the whole process. I have had nothing but great experiences from this location! Thank you again Samantha, I wish you nothing but the best!"
We responded:
"Ashley, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John "
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percell daniel

January 21, 2026

5  out of  5
rating by percell daniel
"Absolutely the best customer service 👍"
We responded:
"Percell, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - John "
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debbie hardy

January 13, 2026

5  out of  5
rating by debbie hardy
"January 12th, 2026 My name is Debbie and I’m certain that I’m one of the oldest customer of State Farm for nearly 50 years. I’ve shared many great years with Chris Habits and his staff. I had a wonderful experience with Carol assisting me in reviewing my insurance policy this week. I stated I am appreciative of the service I’ve received in the many years but also needed to see if there were saving to decrease the cost. Carol was patient and went over every inch of every policy which helped make my policies more affordable. That made me feel very grateful. I haven’t had a chance to meet John but I’m sure Chris Habit left me in great hands. The entire staff has always been very helpful with any concerns I’ve communicated . As a good neighbor State Farm has been just that for me for decades with many options I could have chosen. Thanks again Carol for giving me a great experience and some savings.😊 Debbie"
We responded:
"Debbie, thank you so much for your kind words and for being a State Farm customer for nearly 50 years! We look forward to continuing to provide you with the same great service and support for many more years to come. - John"
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Tirra Benjamin

January 10, 2026

5  out of  5
rating by Tirra Benjamin
"Samantha patiently walked me through the different policy options, explaining the benefits and features in a way that was easy to understand. What stood out most was [his/her/their] genuine care for my family's future and financial security. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tirra, thank you for sharing your experience! We’re so glad Samantha was able to guide you through your policy options and make everything clear! - John"
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Shinik Purnell

January 8, 2026

5  out of  5
rating by Shinik Purnell
"Great customer service, great prices and fast!!"
We responded:
"Shinik, we're so grateful for your 5-star review! - John"
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John Lineberger

January 8, 2026

5  out of  5
rating by John Lineberger
"Samantha was great help with my life insurance policy issue."
We responded:
"John, thank you so much for taking the time to leave us a five-star review! - John"
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Tiffany Ferrell

January 7, 2026

5  out of  5
rating by Tiffany Ferrell
"I spoke with Samantha yesterday about renewing my insurance. She was awesome to talk to. Very knowledgeable and very nice. She answered all my questions and made it a pleasant experience."
We responded:
"Tiffany, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - John"